Vol. 2 No. 4 (2026): Agustus
Articles

DOES WORK–LIFE BALANCE REDUCE TURNOVER INTENTION? JOB STRESS MEDIATION AMONG PLANTATION EMPLOYEES

Irena Cyntia Dewi Putri
Universitas Lambung Mangkurat
Meiske Claudia
Universitas Lambung Mangkurat

Published 2026-08-01

Keywords

  • Work-Life Balance, Turnover Intention, Job Stress,

Abstract

This study examines the effect of Work–Life Balance (WLB) on Turnover Intention by investigating the mediating role of Job Stress among plantation employees. A quantitative approach with an explanatory survey design was employed. Data were collected from 135 permanent employees using purposive sampling and analyzed through Structural Equation Modeling–Partial Least Squares (SEM–PLS) with SmartPLS. The findings demonstrate that Work–Life Balance has a negative and significant effect on both Job Stress and Turnover Intention. In contrast, Job Stress exerts a positive and significant effect on Turnover Intention. Furthermore, Job Stress partially mediates the relationship between Work–Life Balance and Turnover Intention, indicating that employees who experience a better balance between their work and personal lives are less likely to experience job stress, which subsequently lowers their intention to leave the organization. These findings underscore the importance of promoting work–life balance as an organizational strategy to alleviate job stress and strengthen employee retention. This study also extends the employee retention literature by providing empirical evidence that Job Stress represents an important mechanism through which Work–Life Balance influences Turnover Intention in the plantation industry.

References

  1. Aditya, D. J. D., & Deviastri, L. (2024). Influence Work Life Balance and Compensation on Employee Performance with Satisfaction Work as a Mediating. Human Capital and Organizations, 1(2), 88–100. https://doi.org/10.58777/hco.v1i2.224
  2. Allen, T. D., Johnson, R. C., Kiburz, K. M., & Shockley, K. M. (2013). Work–Family Conflict and Flexible Work Arrangements: Deconstructing Flexibility. Personnel Psychology, 66(2), 345–376. https://doi.org/10.1111/peps.12012
  3. Aulia, L. D., & Putra, M. S. (2024). The Influence of Work-Life Balance on Job Satisfaction Through the Mediation of Employee Work Stress at CV Satya Dharma Transport. International Journal of Management Research and Economics, 3(1), 306–322. https://doi.org/10.54066/ijmre-itb.v3i1.2791
  4. Çobanoğlu, F., Yıldırım, Ö., Şarkaya, S. S., & Sertel, G. (2023). The Mediating Effect of Work-Life Balance in the Relationship Between Job Stress and Career Satisfaction. European Journal of Educational Management, volume-6-2023(volume-6-issue-2-june-2023-6), 83–99. https://doi.org/10.12973/eujem.6.2.83
  5. Cuc, L. D., Feher, A., Cuc, P. N., Szentesi, S. G., Rad, D., Rad, G., Pantea, M. F., & Joldes, C. S. R. (2022). A Parallel Mediation Analysis on the Effects of Pandemic Accentuated Occupational Stress on Hospitality Industry Staff Turnover Intentions in COVID-19 Context. International Journal of Environmental Research and Public Health, 19(19), 12050. https://doi.org/10.3390/ijerph191912050
  6. Fisher, G. G., Bulger, C. A., & Smith, C. S. (2009). Beyond work and family: A measure of work/nonwork interference and enhancement. Journal of Occupational Health Psychology, 14(4), 441–456. https://doi.org/10.1037/a0016737
  7. Greenhaus, J. H., & Allen, T. D. (2010). Work—Family Balance: In Handbook of Occupational Health Psychology. In Handbook of Occupational Health Psychology (pp. 165–184). American Psychological Association. https://doi.org/10.2307/j.ctv1chs29w.14
  8. Haar, J. M., Russo, M., Suñe, A., & Ollier-Malaterre, A. (2014). Outcomes of work–life balance on job satisfaction, life satisfaction and mental health: A study across seven cultures. Journal of Vocational Behavior, 85(3), 361–373. https://doi.org/10.1016/j.jvb.2014.08.010
  9. Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R: A Workbook. Springer.
  10. Jiménez, P., Milfelner, B., Žižek, S. Š., & Dunkl, A. (2017). Moderating Effects between Job Insecurity and Intention to Quit in Samples of Slovene and Austrian Workers. Naše Gospodarstvo/Our Economy, 63(1), 27–37. https://doi.org/10.1515/ngoe-2017-0003
  11. Khoiryah, A. Z., Soenaria, S. R., & Handoyo, S. (2025). Unpacking Turnover Intention: How Work-Life Balance, Job Satisfaction and Job Embeddedness Matter. International Journal of Science and Society, 7(1), 236–249. https://doi.org/10.54783/ijsoc.v7i1.1344
  12. Mobley, W. H., Horner, S. O., & Hollingsworth, A. T. (1978). An evaluation of precursors of hospital employee turnover. Journal of Applied Psychology, 63(4), 408–414. https://doi.org/10.1037/0021-9010.63.4.408
  13. Nita, P. D. (2022). The Effect of Work Stress and Work Family Conflict on Turnover Intention with Job Satisfaction as an Intervening Variable . Indonesian Journal of Multidisciplinary Sciences (IJoMS), 1(1), 1–18. https://doi.org/10.59066/ijoms.v1i1.31
  14. Parker, D. F., & DeCotiis, T. A. (1983). Organizational determinants of job stress. Organizational Behavior and Human Performance, 32(2), 160–177. https://doi.org/10.1016/0030-5073(83)90145-9
  15. Soleha, N., & Wulandaru, D. R. (2025). Pengaruh Work-Life Balance Terhadap Turnover Intention dengan Mediasi Kepuasan Kerja pada Generasi Z . Journal Financial, Business and Economics, 3(1), 60–72. https://doi.org/10.57176/jfine.v3i1.34
  16. Sutanto, E. M., Sigiols, P. J., & Wijaya, E. N. (2024). Work-Life Balance, Employee Engagement, Job Satisfaction, and Indonesian Employees’ Performance . International Journal of Business and Society, 25(3), 832–851. https://doi.org/10.33736/ijbs.8355.2024
  17. Upadianti, L. P. S., & Surya, I. B. K. (2025). Job stress and work-life balance on turnover intention: The mediating role of job satisfaction. International Research Journal of Management, IT and Social Sciences, 12(4), 135–150. https://doi.org/10.21744/irjmis.v12n4.2520
  18. Wahyuningrum, E., & Khan, R. B. F. (2023). Pengaruh Stres Kerja Terhadap Turnover Intention Dengan Kepuasan Kerja Sebagai Mediasi Pada Generasi Z Di DKI Jakarta. Jurnal E-Bis, 7(2), 486–499. https://doi.org/10.37339/e-bis.v7i2.1236
  19. Yamame, T. (1967). Statistics: An Introductory Analysis. 2nd Edition. Harper and Row.