International Journal of Multidisciplinary Reseach
International Journal of Multidisciplinary Reseach - (ISSN : 3109-9777) is a journal that publishes multidisciplinary research articles, covering: Humanities and social sciences, contemporary political science, education, religious science and philosophy, engineering science, business and economics, Cooperatives, technology, health science, medical science, human resource development, PKM, art design and media science. International Journal of Multidisciplinary Research is published by PT. Sulthan Journal Publisher as an academic publishing institution dedicated to the development and dissemination of multidisciplinary research outputs. The publisher is committed to maintaining publication quality through professional and accountable journal management in accordance with academic and ethical standards, making it a credible platform for academics, researchers, and practitioners from various fields of study. This journal is published 6 times a year, namely February, April, June, August, October, December.
ANALYSIS OF THE ROLE OF THE VILLAGE GOVERNMENT CENTER IN LAMPUNG IN ENHANCING THE CAPACITY OF VILLAGE GOVERNMENT APPARATUS AND VILLAGE COMMUNITY INSTITUTIONS
This study analyzes the role of the Village Government Center in Lampung in enhancing the capacity of village government apparatus and Village Community Institutions. Using a descriptive qualitative approach, the study interprets interview results, institutional documents, and the 2022-2024 problem matrix related to training facilities, budget, facilitators, post-training monitoring, human resources, and digitalization. The article strengthens the original manuscript by integrating role theory, capacity development, human resource development, collaborative governance, adult learning, public service, and innovation perspectives. The findings show that the Center performs four strategic roles: educational, facilitative, consultative, and innovative. These roles contribute to strengthening knowledge, skills, institutional coordination, problem solving, digital adaptation, and community empowerment. However, its effectiveness is constrained by limited infrastructure, insufficient budget, unequal coverage across ten provinces, limited facilitator availability, weak monitoring and evaluation, and low digital competence among village actors. The study concludes that the Center should be developed as an integrated capacity-development hub supported by needs-based training, structured consultation, digital learning, post-training mentoring, and performance-oriented evaluation.
Copyright (c) 2026 International Journal of Multidisciplinary Reseach
GAME-BASED LEARNING AS AN INNOVATIVE STRATEGY IN INDONESIAN LANGUAGE LEARNING
This study aims to analyze the implementation of Game-Based Learning (GBL) as an innovative strategy in Indonesian language learning through a theoretical review. The method employed is a literature review examining various articles, journals, and theses related to the implementation of GBL. Data were collected through a systematic literature search in academic databases such as Google Scholar, SINTA, GARUDA, and university repositories. The findings indicate that GBL enhances students’ motivation, engagement, and learning outcomes. Media such as Kahoot!, Wordwall, Genially, Classcraft, and project-based games effectively support reading, writing, speaking, and text comprehension skills. GBL also promotes the development of 21st-century skills (4C), namely critical thinking, creativity, collaboration, and communication. However, its implementation faces challenges, including limited teachers’ digital literacy, technological readiness, potential distractions, and unequal access to devices. Overall, GBL has strong potential to improve the quality of Indonesian language learning when systematically designed and supported by adequate teacher competence.
ANALYSIS OF THE IMPLEMENTATION OF THE LIVESTOCK GRANT PROGRAM IN EAST LAMPUNG REGENCY (Study at the Livestock Service Office of East Lampung Regency)
The research method used is descriptive qualitative research. This method is used to describe the analysis of the implementation of the Livestock Grant Program in East Lampung Regency (Study at the East Lampung Regency Livestock Service). All data was obtained directly from informants in the field using interviews and document studies. The results of the study indicate that several major obstacles were identified, namely: (a) Communication Dimension: Communication between relevant parties has not been effective, both between the central and regional governments, leaders and implementers, and between the agency and grant recipient groups. (b) Resource Dimension: Limited resources, particularly the number and competence of human resources, operational monitoring budgets, and infrastructure, are the main obstacles. (c) Disposition or Attitude Dimension: Implementer motivation and commitment in the field are still diverse. (d) The hierarchical bureaucratic structure, unstandardized standard operating procedures (SOPs), and lengthy administrative processes hamper the speed of grant disbursement and oversight.
ANALYSIS OF COLLABORATION BETWEEN GOVERNMENT, PRIVATE SECTOR, AND COMMUNITY IN THE IMPLEMENTATION OF TOURISM EVENTS IN LAMPUNG PROVINCE
The research method used is descriptive qualitative research. This method is used to describe the analysis of collaboration between government, private sector, and community in marketing tourism events in Lampung Province. All data was obtained directly from informants in the field using interviews and document studies. The results of the study indicate that, in the Analysis of Collaboration Between Government, Private Sector, and Community in Marketing Tourism Events in Lampung Province, collaboration between the government, private sector, and community in implementing tourism events in Lampung Province has, in principle, been ongoing, but is not yet optimal. This collaboration still faces various structural and functional obstacles, particularly in unifying the vision between actors, increasing local capacity, and ensuring the economic and social sustainability of events. Differing interests, limited community capacity, and the short-term orientation of events mean that the impacts of tourism have not been felt evenly and sustainably by local communities.
ANALYSIS OF THE IMPLEMENTATION OF THE MAIN DUTIES AND FUNCTIONS OF THE SOCIAL SECURITY ADMINISTERING BODY (BPJS) FOR HEALTH IN BANDAR LAMPUNG CITY
The research method used is descriptive qualitative research. This method aims to describe the analysis of the implementation of the Social Health Security Agency's policy in Lampung Province. All data were obtained directly from informants in the field using interviews and document studies. The results of the study indicate that the implementation of the Social Health Security Agency's main duties and functions in Bandar Lampung City has, in principle, been carried out in accordance with applicable regulations for the administration of National Health Insurance. However, its effective implementation still faces various obstacles in the dimensions of communication, resources, implementer disposition, and bureaucratic structure. These obstacles impact the quality of service, public understanding, and coordination between stakeholders. Therefore, continuous improvement efforts are needed to optimally achieve policy objectives. Inhibiting Aspects: (a) Communication: There are still limitations in the clarity and consistency of policy information to the public and health facilities; (b) Resources: Limited number and competence of human resources; and suboptimal support for facilities and infrastructure; (c) Disposition or Attitude of
DEVELOPING A POLICE-COMMUNITY ORGANIZATION PARTNERSHIP FORUM MODEL TO PREVENT POLITICAL CONFLICT IN BANDAR LAMPUNG CITY
The main problem in developing the Police and Community Organization Partnership Forum Model in Bandar Lampung City is the absence of a structured and sustainable partnership in preventing political conflict, so that coordination and early detection of conflict have not been running optimally amidst local political dynamics. This study uses a qualitative descriptive method to describe the development of the Police and Community Organization Partnership Forum Model in preventing political conflict in Bandar Lampung City. Data were obtained through interviews and document studies. The results of the study indicate that the partnership forum serves as a forum for communication and cooperation between the National Police and community organizations in maintaining political stability, but its effectiveness is not optimal in terms of communication, participation, member capacity, coordination, and conflict prevention performance. The effectiveness of the forum is determined by interacting structural, institutional, social, and cultural factors, so a more systematic, measurable, and sustainable partnership model is needed.
ANALYSIS OF EMPLOYEE COMPETENCY DEVELOPMENT IN THE PERSONNEL DIVISION OF THE CENTRAL LAMPUNG REGENCY EDUCATION OFFICE
The research method used was descriptive qualitative research. This method was used to describe the analysis of employee competency development in the Personnel Division of the Central Lampung Regency Education Office. All data were obtained directly from informants in the field using interviews and document studies. The results of the study indicate that employee competency development in the Personnel Division of the Central Lampung Regency Education Office has been implemented through various educational and training activities, but implementation has not been fully optimized. This is evident in the persistent obstacles in the dimensions of employee motivation, personal traits, self-concept, knowledge, and skills. This condition has resulted in less than optimal improvement in professionalism and the quality of employee services.
DESIGN OF THE DIGITIZATION OF BRIGUNA CREDIT ARCHIVES AT PT BANK RAKYAT INDONESIA (PERSERO) TBK
The rapid development of digital technology has transformed document management in the banking sector. PT. Bank Rakyat Indonesia (Persero) Tbk, particularly in the Briguna Credit Division, still faces challenges in managing physical archives that hinder operational efficiency. This study aims to design a digital archive system for Briguna credit documentation to improve data accessibility, accuracy, and security. The research employs the Rapid Application Development (RAD) method, involving three stages: requirements planning, design, and implementation. The system integrates Optical Character Recognition (OCR) for converting scanned documents into searchable digital formats and a relational database for efficient data storage. The results demonstrate that the digitization process can reduce document retrieval time by 70% and minimize the risk of data loss. Furthermore, the proposed system supports data confidentiality, integrity, and availability, in line with OJK regulations and the Indonesian Personal Data Protection Law. This research contributes both theoretically—by applying the DeLone & McLean Information System Success Model to banking document management—and practically, by offering a structured design to support BRI’s digital transformation strategy.
ANALYSIS OF MARKETING BUSINESS STRATEGY IN ISLAMIC BUSINESS ETHICS: A QUALITATIVE STUDY OF TURUBUK MSME ACTORS IN MARGASARI, KARAWANG DISTRICT
A distinctive and popular MSME in Karawang District is the turubuk MSME. Turubuk itself is a unique and typical plant in Karawang Regency. Although it has great potential in maintaining the wheels of the economy, it is not impossible that MSMEs often encounter obstacles in their operations where many MSME business actors are unable to survive long in running their businesses, indicated by a lack of ability to manage business strategies. This study aims to analyze the marketing strategy from the perspective of Islamic business ethics carried out by Warung Tuang as one of the turubuk MSMEs in Margasari Village. From this study, it is hoped that it can formulate significant obstacles for evaluation and better business development in the future. By using a descriptive qualitative method, the results of the study indicate that first, based on the analysis of business development carried out by Warung Tuang, which is one of the MSMEs with a sales orientation of various typical processed products from Karawang Regency, namely the turubuk menu always prioritizes the principles of justice and honesty. Second, when viewed from a marketing perspective, the obstacle in its operations is that Warung Tuang still uses simple word-of-mouth promotion methods. Apart from that, another obstacle is the lack of marketing networks which narrows the gap for business owners to be able to further develop their productivity.
FAMILY AND SCHOOLS COLLABORATION IN SUPPORTING CHILDREN WITH SPECIFIC LEARNING DISORDERS
Children with Specific Learning Disorder (SLD) often experience difficulties in basic academic skills such as reading, writing, and arithmetic, which can impact their learning development and adjustment in the school environment. Effective support for children with SLD requires the involvement of various parties, especially families and schools, through ongoing collaboration. This study aims to explore the forms of collaboration between families and schools in supporting children with Specific Learning Disorder. This study used a qualitative approach with in-depth interviews with four participants: two parents of children with SLD and two teachers directly involved in the child's education process. The research data were analysed using thematic analysis to identify patterns of experience, forms of collaboration, and communication dynamics between families and schools. The results showed that collaboration between parents and teachers is realized through communication regarding children's learning development, coordination in the implementation of learning strategies, and emotional support provided to children. However, this study also identified several challenges in collaboration, such as limited communication time and differences in understanding of children's needs. This study emphasizes the importance of strengthening partnerships between families and schools to create more effective learning support for children with Specific Learning Disorder.
POLICY WITHOUT EFFECT? ANALYSIS OF THE IMPLEMENTATION OF THE LIQUOR PROHIBITION REGULATION IN JAYAPURA CITY
This study analyzes the implementation of Regional Regulation Number 8 of 2014 on the Prohibition of Alcoholic Beverages in Jayapura City, which, after a decade of enforcement, has been assessed as having failed to produce significant social impacts. Although the policy aims to reduce crime, maintain public order, and protect younger generations, empirical evidence indicates that the circulation and consumption of alcoholic beverages remain high and are strongly correlated with criminal activities. This research employs a qualitative approach using a policy case study design, based on secondary data analysis from government documents, police reports, media coverage, and previous studies. The analysis applies the policy implementation models of Van Meter and Van Horn as well as Mazmanian and Sabatier, enriched by the street-level bureaucracy perspective and a socio-cultural approach. The findings reveal that implementation failure is driven by weak policy communication, limited resources, low commitment among implementers, poor inter-agency coordination, and social resistance resulting from the policy’s misalignment with local cultural values and economic conditions in Papua. Policy enforcement tends to be symbolic and selective, influenced by political and economic interests. Theoretically, these findings partially falsify classical policy implementation models and confirm the relevance of Grindle’s approach, which emphasizes power relations and competing interests. Future research agendas should focus on examining alternative policy options beyond total prohibition, conducting longitudinal analyses of social policy impacts, exploring the discretionary practices of frontline officials, and developing and testing implementation models based on community support and local cultural contexts.
HOT WORK CLIMATE AS AN OCCUPATIONAL ENVIRONMENTAL HEALTH RISK ASSOCIATED WITH FATIGUE AMONG PARKING TICKET ATTENDANTS IN MEGAMAS AREA, MANADO
Work fatigue is an important problem in occupational health that can decrease productivity and increase the risk of work errors. One of the factors that plays a role is the hot work climate, especially in semi-enclosed workspaces with limited ventilation. This study aims to analyze the relationship between hot work climate and work fatigue in parking ticket officers in the Manado Megamas Area. The study used an analytical quantitative design with a cross-sectional approach on 63 respondents. Hot work climate was measured using a heat stress monitor (WBGT), while work fatigue was measured using the KAUPK2 questionnaire. Data analysis was carried out univariate and bivariate using the Pearson correlation test. The results showed that most respondents experienced moderate fatigue (57.1%) and the highest exposure to the hot work climate was found in the morning shift (29.8°C). There was a significant association between hot work climate and work fatigue (p = 0.001; r = 0.401), with moderate correlation strength. The study shows that even though heat exposure is still below the threshold value, working environment conditions still contribute to worker fatigue. Therefore, it is necessary to control the working environment through ventilation improvements, the provision of local cooling, and adaptive work-break arrangements.
Thesalonika Elisabeth Loucianna Sunkudon
INDIGENOUS KNOWLEDGE SYSTEMS VIN URBAN PLANNING: SCIENTIFIC INTEGRATION OF PAPUAN TRADITIONAL WISDOM IN CONTEMPORARY CITY DEVELOPMENT
This study examines the integration of indigenous knowledge systems (IKS) from Papuan communities into contemporary urban planning frameworks in Jayapura, the capital city of Papua Province, Indonesia. Rapid urbanization in Papua has created significant tensions between modern city development paradigms and the deeply rooted traditional wisdom of indigenous Papuan peoples, including the Sentani, Tobati-Enggros, and Ormu communities. Employing a qualitative research methodology with ethnographic and participatory approaches, the study explores how traditional ecological knowledge, spatial cosmologies, and community governance structures can be scientifically operationalized within urban master plans. Data were collected through in-depth interviews with community elders, urban planners, and local government officials, supplemented by field observations and document analysis. Findings reveal that Papuan indigenous knowledge offers robust frameworks for sustainable land use, water management, and social cohesion that are largely overlooked by conventional planning instruments. The study concludes that a decolonizing approach to urban planning, one that systematically incorporates indigenous epistemologies as co-equal knowledge systems, can produce more culturally responsive, ecologically sustainable, and socially just cities in Papua. Policy recommendations for institutional mechanisms to formalize this integration are provided.
RECONSTRUCTION OF PEACE AGREEMENT IN INHERITANCE CASES (CASE STUDY OF THE ROLE OF MEDIATORS IN BONDOWOSO RELIGIOUS COURT)
Inheritance disputes are a common form of family dispute, particularly regarding the distribution of assets inherited by the testator. Differences of opinion among heirs often lead to conflict that has the potential to damage family relationships. Therefore, mediation is one dispute resolution method that can be used to reach a peaceful agreement. This study aims to determine the model for reconstructing a peaceful agreement in inheritance cases based on Islamic legal principles and religious court regulations, the role of the mediator in facilitating a peaceful agreement, and the supporting and inhibiting factors in achieving a peaceful agreement in inheritance cases at the Bondowoso Religious Court. This study used a qualitative research method with a case study approach. Data were obtained through interviews with the mediator and data collection from relevant sources. The results indicate that the ideal model for reconstructing a peaceful agreement in inheritance cases is achieved through a mediation approach that combines the principles of deliberation with an understanding of Islamic inheritance law, particularly through the science of faraid. In this process, the mediator acts as a facilitator, helping the parties understand the rights of each heir, establishing good communication, and encouraging the achievement of a mutual agreement. Furthermore, the success of mediation in inheritance cases is influenced by several factors, including the good faith of the parties, an understanding of Islamic inheritance law, and the mediator's ability to create a conducive mediation atmosphere. Conversely, frequently encountered inhibiting factors include long-standing family conflicts, a lack of understanding regarding inheritance distribution, and a lack of cooperation between the parties during the mediation process. Therefore, mediation plays a crucial role in assisting in the peaceful resolution of inheritance disputes and maintaining family relationships between the disputing parties.
THE ROLE OF THE SENTANI CUSTOMARY COUNCIL IN POLICY COMMUNICATION AND AGENDA SETTING IN HANDLING CUSTOMARY LAND CONFLICTS IN JAYAPURA REGENCY
This study examines the role of the Sentani Customary Council (DAS) in influencing the public policy agenda in Jayapura Regency through the perspective of policy communication. Indigenous peoples have a strategic position as guardians of traditional values as well as political actors guaranteed by the constitution, the Papua Special Autonomy Law, and Permendagri No. 52 of 2014.Based on Dunn's (2017) public policy theory, the policy process is interactive, involving communication, interests, and power. This research is also based on agenda setting theory (McCombs & Shaw, 1972; Cobb & Elder, 1971) as well as the Multiple Streams model (Kingdon, 2003), which describes how public issues enter the government's agenda through communication and political support.This study uses a descriptive qualitative approach, with data collection through interviews, observations, and documentation studies, which are then analyzed using the analysis model of Miles and Huberman (2014). The results show that watersheds play an important role in framing the issue of land encroachment as a symbol of customary rights through horizontal communication in the community, vertically with the government, and through mass media and social media. This strategy makes cultural issues the government's attention, showing the dynamics of policy networks (Rhodes, 1997) between customary institutions, bureaucracies, NGOs, and civil society. The research concludes that culture-based communication is effective in transforming local issues into politically recognized public policies. Going forward, there is a need for formal recognition of the role of Indigenous Councils, communication capacity building, and collaboration with the media and academics to strengthen local values-based policy governance and indigenous peoples' participation.
CRISIS OF EDUCATION OF STATE CIVIL SERVANTS AND RECONSTRUCTION OF A MODEL OF STRENGTHENING BUREAUCRATIC CAPACITY IN JAYAPURA REGENCY
The quality of state civil servant (ASN) resources is a fundamental factor in realizing effective, accountable, and public service-oriented governance. However, empirical conditions in Jayapura Regency show that there is an inequality in the level of ASN education, especially the dominance of high school and S1 graduates and the limitations of ASN with S2 and S3 education. This condition has an impact on the weak analytical, managerial, and strategic capacity of the regional bureaucracy. This study aims to analyze the ASN education crisis and reconstruct the model of strengthening bureaucratic capacity based on formal education levels. The research uses a mixed methods approach by combining secondary data analysis from the Central Statistics Agency and the State Civil Service Agency, in-depth interviews with structural officials, and a study of personnel policy documentation. The results of the study show that the low proportion of civil servants with postgraduate education causes limitations in policy formulation, development planning, and public service innovation. In addition, the career development system and competency improvement of civil servants has not been fully based on organizational needs and meritocratic principles. Based on these findings, this study formulated a model for strengthening bureaucratic capacity that emphasizes the development of tiered education, improving performance-based competencies, strengthening the merit system, and strategic collaboration between local governments and universities. This model is expected to be able to improve the quality of government management and strengthen the competitiveness of regional bureaucracies in a sustainable manner. Theoretically, this research enriches the study of public administration and apparatus resource management, while practically providing policy recommendations for local governments in encouraging adaptive and competency-based bureaucratic reform.
IMPROVING STUDENTS’ CRITICAL AND COLLABORATIVE THINKING SKILLS THROUGH THE THINK-PAIR-SHARE MODEL IN PANCASILA EDUCATION AT THE FOURTH GRADE OF ELEMENTARY SCHOOL
This study was motivated by the condition of Pancasila Education learning at SD Al-Qur’an Islamiyah, which is still predominantly teacher-centered through lecture methods, resulting in students’ critical and collaborative thinking skills not being optimally developed. The Think-Pair-Share (TPS) learning model was selected as an innovative solution that provides opportunities for students to think independently, engage in pair discussions, and share ideas in front of the class. This Penelitian Tindakan Kelas (PTK) employing the Kemmis and McTaggart model, was conducted in two cycles to improve the critical thinking patterns and collaborative skills of fourth-grade students. The results of observations in Cycle I indicated that students’ critical thinking skills were in the “good” category with an average score of 76%; however, their evaluation skills still required improvement. Meanwhile, collaborative skills in Cycle I were categorized as “fair,” with an average percentage of 56.21%, where students began to participate actively but had not yet contributed and taken responsibility evenly. After improvements in instructional strategies and the enrichment of learning media, Cycle II showed significant progress. Students’ critical thinking skills increased to the “very good” category with an average score of 88.5%, while collaborative skills improved to “good” to “very good” levels, with an average of 80.80%. Student interactions during discussions became more active and balanced, and they demonstrated the ability to respect differences and work collaboratively with a sense of responsibility. This study confirms that the Think-Pair-Share model is effective in developing students’ critical thinking and collaborative skills, while also enhancing their self-confidence and understanding of Pancasila values through a more interactive and meaningful learning process. These findings can serve as a reference for teachers and schools in improving Pancasila Education practices and open opportunities for further research.
DEVELOPMENT OF AN INCOMING MAIL ADMINISTRATION MODEL IN THE PROTOCOL AND LEADERSHIP COMMUNICATION DIVISION OF BANDAR LAMPUNG CITY
The research method used is qualitative descriptive research. This method is used to describe the effectiveness of Land and Building Tax (PBB) Collection Through an Online Application in Tejo Agung Village, Metro Timur District, Metro City. All data were obtained directly from informants in the field using interviews and document studies. The research results show that the effectiveness of Land and Building Tax (PBB) collection through online applications in Tejo Agung Village is influenced by several inhibiting aspects that can be classified based on the following dimensions: (1) Time unit dimension, where the collection process is hampered by limited technology and network infrastructure, resulting in slow access and data processing, resulting in suboptimal service times. (2) Results unit dimension, where low taxpayer participation in utilizing online applications and a lack of outreach results in less than optimal tax revenue realization and difficulties in achieving the expected targets. (3) Meanwhile, in the work quality dimension, limited competency and motivation of officials in managing online applications, along with an increased workload, impact inadequate service quality, thereby reducing the overall effectiveness of tax collection.
THE ROLE OF MANAGERIAL LEADERSHIP IN THE SERVICE TRANSFORMATION OF SARI RASA HOTEL, WEST LAMPUNG REGENCY
The research method used was descriptive qualitative research. This method was used to describe the role of managerial leadership in the service transformation of the Sari Rasa Hotel in West Lampung Regency. All data were obtained directly from informants in the field using interviews and document studies. The results of the study indicate the role of managerial leadership in the service transformation at the Sari Rasa Hotel in West Lampung Regency. Based on the results, it was concluded that: (1) Idealized Influence: Managerial leadership has acted as a guiding figure in service change; (2) Inspirational Motivation: Leadership has attempted to encourage service transformation through work direction. (3) Individualized Consideration: Leadership attention to the needs and development of individual employees is present. (4) High Performance Expectation/Supportive Leader Behavior: Leadership sets high service performance standards.
ANALYSIS OF ACCOUNTABILITY AND TRANSPARENCY IN THE MANAGEMENT OF POLITICAL PARTY ASSISTANCE FUNDS AT THE NATIONAL UNITY AND POLITICS AGENCY (KESBANGPOL) OF SOUTH LAMPUNG REGENCY
The research method used is descriptive qualitative research. This method is used to describe the analysis of accountability and transparency in the management of political party funds at the National Unity and Politics Agency in South Lampung Regency. All data were obtained directly from informants in the field using interviews and document studies. The results of the study indicate that, in general, the management of political party funds at National Unity and Politics in South Lampung Regency has been implemented in accordance with statutory provisions. However, the level of accountability and transparency is not yet optimal. This is evident in the limitations in financial and administrative accountability, as well as the lack of transparency in information and procedures. The accountability mechanism is in place, but still needs strengthening to be more effective, consistent, and transparent Inhibiting.
ANALYSIS OF COMMUNICATION STRATEGIES IN IMPROVING THE EFFECTIVENESS OF ADMINISTRATIVE TASK IMPLEMENTATION IN THE GENERAL SECTION OF THE NATIONAL UNITY AND POLITICS AGENCY OF LAMPUNG PROVINCE
The research method used is descriptive qualitative research. This method aims to describe the analysis of communication strategies in improving the effectiveness of administrative tasks in the General Section of the National Unity and Politics Agency of Lampung Province. All data were obtained directly from informants in the field using interviews and document studies. The results of the study indicate that, in general, communication strategies in the General Section of the National Unity and Politics Agency of Lampung Province play a significant role in improving the effectiveness of administrative tasks. Communicators have served as a fairly credible source of information, messages are delivered formally, although they still need to be more concise and clear. Communication channels support coordination, but the use of digital media needs to be improved. Furthermore, communicators are generally able to understand and act on information. Overall, strengthening an integrated communication strategy can further improve the effectiveness of administrative performance.
TOURISM COMMUNICATION SOCIOLOGY: A NARRATIVE REVIEW OF THEORETICAL AND CONCEPTUAL DEVELOPMENTS IN THE DIGITAL ERA
The advancement of digital technology has fundamentally transformed the tourism industry, shifting it from a linear promotional model to an interactive, participatory, and platform-based communication ecosystem. This article aims to narratively examine the development of theories and concepts in the sociology of tourism communication, with particular emphasis on the dynamics of meaning construction, social interaction, and power relations within digital contexts. This study employs a narrative literature review approach by analyzing recent scholarly works indexed in the Scopus database within the 2019–2024 period. The findings reveal that the sociology of tourism communication has evolved across five major clusters: the construction of meaning and destination representation, symbolic interaction in tourism experiences, digitalization and communication platforms, power relations and hegemony, as well as intercultural communication and identity. Furthermore, the study identifies a paradigm shift from functionalist approaches toward constructivist and critical perspectives, in line with the increasing role of digital technology in shaping the social reality of tourism. Nevertheless, gaps remain in the integration of classical communication sociology theories with contemporary digital phenomena, as well as in the limited attention given to Global South contexts. This article contributes by providing a comprehensive theoretical synthesis while proposing future research agendas in the field of tourism communication sociology.
PARTICIPATORY EDUCATION IN PREVENTING DEVIANT BEHAVIOR IN ELEMENTARY SCHOOL STUDENTS IN MANADO CITY
Deviant behavior among elementary school students remains a critical issue in basic education because it can disrupt the learning process and hinder character formation and children's psychosocial well-being. At this stage, students are increasingly exposed to broader environmental influences, including peers, digital media, and family dynamics, which have the potential to trigger behaviors such as dishonesty, bullying, and rule-breaking. This community service activity aims to increase students' understanding of the forms, causes, and impacts of deviant behavior, while equipping them with practical strategies to prevent and address it. Furthermore, this activity also aims to encourage students' role as agents of positive change and strengthen collaboration between students, teachers, and parents in strengthening character education. The activity was held on August 29, 2025, at Kartika Jaya Elementary School XXI-1, Manado City, using an educational-participatory approach through interactive lectures, case study-based group discussions, simulations and role-playing, and reflection sessions. Evaluation was carried out through direct observation and responsive feedback from participants. The results of the activity showed an increase in students' understanding of deviant behavior and its causal factors, as well as an increase in their ability to implement prevention strategies, such as rejecting negative influences, reporting inappropriate behavior, and building positive social interactions. Students also demonstrated a commitment to implementing positive behavior in their daily lives, supported by active participation and positive responses from both students and teachers. It was concluded that a participatory and contextual educational approach was effective in raising awareness and shaping positive attitudes in elementary school students. Therefore, ongoing mentoring, strengthening the role of parents, and integrating character education into the school curriculum are recommended to ensure the sustainability of the activity's impact.
THE EFFECTIVENESS OF HEALTH EDUCATION IN INCREASING PUBLIC KNOWLEDGE ABOUT NON-COMMUNICABLE DISEASES AS AN EARLY PREVENTION EFFORT
Non-communicable diseases (NCDs) are the leading cause of mortality worldwide and represent a major challenge to public health development, including in Indonesia. The high prevalence of NCDs such as hypertension, diabetes mellitus, and cardiovascular diseases is closely associated with low levels of public awareness and unhealthy lifestyle behaviors. Therefore, promotional efforts through health education are essential strategies to enhance community knowledge and awareness regarding NCD prevention. This community service activity aims to improve public knowledge of non-communicable diseases and their prevention through health education interventions. The implementation method employed an educational approach through health counseling , accompanied by pre-test and post-test assessments to measure participants' knowledge before and after the intervention. The materials delivered included the definition of NCDs, risk factors, health impacts, and preventive measures through clean and healthy lifestyle behaviors . The educational sessions were conducted interactively using lectures, discussions, and question-and-answer sessions. The results showed that prior to the intervention, the majority of participants (93.3%) already had a good level of knowledge. After the health education intervention, this increased to 100% of participants achieving a good knowledge category. Additionally, participants demonstrate high enthusiasm during the activity, as reflected in their active participation in discussions and their ability to respond to questions related to the materials presented. In conclusion, health education counseling proved to be effective in improving community knowledge regarding non-communicable diseases. This improvement in knowledge is expected to serve as a foundation for promoting sustainable healthy behavior changes. However, follow-up efforts such as continuous mentoring and evaluation are necessary to ensure the practical implementation of knowledge in daily life in order to reduce the incidence of NCDs in the community.
EMPOWERING VILLAGE GOVERNMENTS THROUGH PARTICIPATORY TRAINING MANAGEMENT CYCLE: IMPLEMENTATION OF THE SIK ELHAN HEALTH INFORMATION SYSTEM IN TOMOHON CITY
Health data management at the village level in Tomohon City faces significant challenges, including limited human resource capacity, non-integrated systems, and manual data collection that hinders the planning of priority health programs. This Community Service Program (PKM) aims to address these issues by establishing an information system and building the capacity of village officials, with the primary outcome being the creation of a sustainable Village Health Information System (SIK ELHAN). Methods: The study employed a participatory Training Management Cycle approach, consisting of four stages: (1) Training Needs Assessment to identify partner requirements; (2) Training Design to develop training programs and system architecture; (3) Training Delivery involving hands-on training, tutorials, and direct mentoring; and (4) Training Evaluation using Key Performance Indicators (KPIs) to measure effectiveness and impact. This methodology actively engaged partners throughout all stages. Results: The program successfully developed and implemented SIK ELHAN, a web-based system enabling structured and real-time recording and reporting of community health data. Thirty village officials and healthcare workers were trained, with 85% of participants demonstrating independent system operation capability. Evaluation results showed a 70% increase in participant understanding based on pre-test and post-test comparisons. The Village Government demonstrated strong commitment to sustainability by appointing dedicated administrators for SIK ELHAN management, supported by a 90% partner satisfaction rate. The participatory Training Management Cycle approach proved effective not only in providing the technical solution of SIK ELHAN but also in empowering partners through capacity building. This program successfully established a robust foundation for digital transformation of health data management at the village level, which is expected to support more effective data-driven health program planning and monitoring in Tomohon City.
BUSINESS PLAN PREPARATION STRATEGY FOR STARTING A NEW BUSINESS: LITERATURE REVIEW
A business plan is a strategic document that helps business founders translate business ideas into operational, marketing, funding, and performance control directions. This article aims to analyze business plan development strategies for starting a new business through a literature review. The study results indicate that an effective business plan must be developed in stages, starting with problem and market validation, competitor analysis, selecting an appropriate plan format, developing a marketing strategy and revenue model, creating realistic financial projections, and adjusting to legal structures and funding needs. The literature also shows that business plans tend to have a positive impact on new venture development, but the benefits are strongest when planning is combined with market learning and ongoing revision, rather than treated as a rigid document (Delmar & Shane, 2003; Brinckmann, Grichnik, & Kapsa, 2010). Thus, a good business plan serves not only as an administrative requirement, but as a living, adaptive , and data -driven decision-making tool.
THE EFFECT OF SERVICE QUALITY, EASE OF USE AND SECURITY OF PLN MOBILE APPLICATION TRANSACTIONS ON USER SATISFACTION
The purpose of this study is to determine the effect of service quality, ease of use, and transaction security on user satisfaction of the PLN Mobile application. This study uses a quantititative approach with a survey method, conducted by distributing questionnaires to students of Universitas Bandar Lampung as users of the PLN Mobile application. The sample was determined using the Lemeshow formula and purposive sample technique, resulting in 128 respondents who met the reseacrh criteria. The data were analyzed using statiscal calculatuions with the help of SPSS vesion 26. The results show that service quality, ease of use, and transaction security simutaneously have a significant efeect on user satisfaction. Partially, each independent variable also has a positive and significant effect on user satisfaction. These findings show that improving service quality, ease of use, and transaction security can increase user satisfaction with the PLN Mobile application. This study can provid an indirect contribution to PLN (Persero) and application developers in improving digital-based service quality, ease of use, and transaction security, as well as a reference for future reseach related to this topic.
ANALYSIS OF THE EFFECTIVENESS OF THE IMPLEMENTATION OF THE PLENARY MEETINGS OF THE REGIONAL PEOPLE’S REPRESENTATIVE COUNCIL (DPRD) OF BANDAR LAMPUNG CITY
The research method used is descriptive qualitative research. This method is used to describe the effectiveness of the implementation of sessions and meetings of the Bandar Lampung City Regional People's Representative Council. All data were obtained directly from informants in the field using interviews and document studies. The results of the study indicate that, based on the analysis, it can be concluded that the effectiveness of the implementation of sessions and meetings of the Bandar Lampung City Regional People's Representative Council according to the dimensions of (a) Goal Attainment is not optimal. (b) Integration: Meeting effectiveness is hampered by weak coordination between Regional People's Representative Council organs. (c) Adaptation: The Regional People's Representative Council is still less responsive to change. (d) Productivity: The implementation of trials and meetings has not yet produced output commensurate with the resources.
ANALYSIS OF THE IMPLEMENTATION of COORDINATION in the EXECUTION of PLENARY MEETINGS of MEMBERS of the REGIONAL PEOPLE’S REPRESENTATIVE COUNCIL (DPRD) of LAMPUNG PROVINCE
The research method used is descriptive qualitative research. This method is used to describe the implementation of coordination in the Plenary Meeting of Members of the Lampung Provincial People's Representative Council (DPRD). All data were obtained directly from informants in the field using interviews and document studies. The results of the study indicate that, in the dimensions of (a) Inter-Institutional Synchronization, synchronization between institutions still faces serious challenges, particularly related to the lack of agenda integration between the DPRD and the executive branch. (b) Information Management, information management has not been optimally coordinated. (c) Collaboration between Implementers: A collaborative work culture has not yet been established. Inhibiting aspects include: (a) Synchronization between Institutions: Differences in political and institutional interests between the Regional People's Representative Council and its executive counterparts. (b) Information Management: Information delivered late or in a partial manner, leaving DPRD members unprepared for meetings. (c) Collaboration between Implementers: A sectoral work culture, where each work unit (commission, faction, secretariat) focuses more on its individual tasks than on shared goals.
IMPLEMENTATION OF GOOD GOVERNANCE IN THE PROTOCOL AND LEADERSHIP COMMUNICATIONS DIVISION OF BANDAR LAMPUNG CITY IN OFFICIAL GOVERNMENT EVENTS
The research method used is descriptive qualitative research. This method is used to describe the implementation of good governance in the Protocol and Communication Division of Bandar Lampung City Leadership During Official Events. All data was obtained directly from informants in the field using interviews and document studies. The results of the study indicate that, in general, the implementation of official events has been running smoothly, but not yet fully optimal. The communication dimension has supported the coordination of leadership activities, but still requires improvement in the clarity and consistency of information. The resource dimension indicates efforts to meet the needs of apparatus and work facilities, but this is not fully supported by adequate competence and facilities. In terms of disposition or attitude of implementers, some apparatus have demonstrated commitment and professionalism, although there are still differences in levels of discipline and responsibility. Meanwhile, the dimensions of the bureaucratic structure have provided a framework for task implementation, but still face challenges in flexibility and effective coordination.
ANALYSIS OF STRATEGIES TO IMPROVE THE EFFECTIVENESS OF PROTOCOL AND EXECUTIVE COMMUNICATION FUNCTIONS AT THE REGIONAL SECRETARIAT OF BANDAR LAMPUNG CITY
The research method used is descriptive qualitative research. This method is used to describe the analysis of strategies to improve the effectiveness of protocol and leadership communication functions at the Bandar Lampung City Regional Secretariat. All data were obtained directly from informants in the field using interviews and document studies. The results of the study indicate that, based on the five dimensions of organizational effectiveness, it can be concluded that improving the effectiveness of protocol and leadership communication functions at the Bandar Lampung City Regional Secretariat requires a comprehensive and integrated approach. Clarity of objectives, availability and management of resources, effectiveness of internal processes, adaptability to the environment, and strengthening of organizational values ​​and culture are key interrelated factors.
OPTIMIZATION OF TRANSPARENT AND ACCOUNTABLE REGIONAL FINANCIAL MANAGEMENT AT THE REGIONAL FINANCIAL AND ASSET MANAGEMENT AGENCY (BPKAD) OF EAST LAMPUNG REGENCY
The research method used is descriptive qualitative research. This method is used to describe the optimization of transparent and accountable regional financial management at the Regional Financial and Asset Management Agency of East Lampung Regency. All data were obtained directly from informants in the field using interviews and document studies. The results of the study indicate that: (1) Transparency Dimension: Regional financial management at the Regional Financial and Asset Management Agency of East Lampung Regency has been guided by the principle of openness; (2) Accountability Dimension: Regional financial management has been implemented in accordance with regulations; (3) Efficiency and Effectiveness Dimension: The use of the regional budget has not fully reflected optimal efficiency and effectiveness. (4) Management Systems and Information Technology Dimension: The use of financial management systems and information technology has assisted the regional financial administration process. (5) Supervision Dimension: Regional financial management has been implemented through internal and external mechanisms.
BUSINESS COMMUNICATION STRATEGIES FOR DELIVERING MESSAGES TO BUILD CORPORATE IMAGE
Communication plays a very important role in human life, including in the business world. In the context of modern business, communication is no longer one-way but has become a two-way process involving interaction, openness, and trust-building between companies and society. This study aims to understand and explain message delivery strategies in business communication to build corporate image. The method used is descriptive qualitative with a literature study approach, utilizing various sources such as scientific journals, books, and relevant articles. The results show that media and technology play an important role in supporting the effectiveness of business communication, both internally and externally. Media such as email, social media, virtual meetings, and digital platforms help deliver information quickly, widely, and efficiently. However, technological developments also carry risks, such as the spread of inaccurate information, making good digital literacy necessary. In addition, the role of Public Relations (PR) and corporate communication is very important in building and maintaining corporate image and reputation through open, consistent, and strategic communication. Communication strategies are also key in dealing with crises by selecting appropriate media, crafting clear messages, and determining the right target audience. Overall, well-planned communication strategies supported by proper use of media and technology can help companies build a positive image and maintain their reputation in the digital era.
THE ROLE OF INTERPERSONAL COMMUNICATION ON EMPLOYEE PERFORMANCE PRODUCTIVITY
Interpersonal communication plays a crucial role in improving employee performance. Effective communication enables employees to clearly understand tasks, reduces misunderstandings, and increases motivation and work productivity. However, communication barriers in the workplace persist, such as a lack of openness and minimal feedback. Interpersonal communication has a positive and significant impact on employee performance because it creates a positive work climate, improves task understanding, reduces misunderstandings, builds trust, and encourages effective collaboration. Good communication quality, characterized by clarity of messages, openness, mutual respect, and feedback, enables employees to work more productively and motivated, ultimately contributing to improved overall performance. Studies indicate that up to 70% of workplace errors can be caused by poor communication between employees. These studies confirm that ineffective interpersonal communication can be a significant barrier to achieving organizational goals. The purpose of this study is to explore the direct impact of interpersonal communication on employee productivity and to provide practical guidance for management in improving communication dynamics in the workplace. The results demonstrate that interpersonal communication is a foundation for employee productivity, a crucial aspect for developing effective Human Resource Management strategies.
THE INFLUENCE OF FINANCIAL LITERACY ON INDIVIDUAL FINANCIAL MANAGEMENT PATTERNS
Financial literacy has become an essential competency in modern society, particularly in an era characterized by rapid technological advancement and increasing access to financial services. Individuals are now exposed to various financial products such as digital banking, online investments, and instant credit facilities. While these developments provide convenience, they also require individuals to possess adequate financial knowledge and skills to manage their financial resources effectively. This study aims to analyze the influence of financial literacy on individual financial management behavior using a descriptive quantitative approach. The study utilizes secondary data derived from national surveys and relevant academic literature. The findings indicate that financial literacy plays a significant role in shaping financial behavior. Individuals with higher financial literacy tend to demonstrate better financial management practices, including budgeting, saving, and making informed financial decisions. Conversely, individuals with low financial literacy are more likely to engage in poor financial behaviors, such as excessive consumption, lack of financial planning, and inefficient use of financial services. The study concludes that improving financial literacy is crucial in enhancing financial well-being and promoting responsible financial behavior among individuals.
ISLAMIC POLITICAL ECONOMY IN FOREST RESOURCE MANAGEMENT: AN ANALYSIS OF DEFORESTATION AND ILLEGAL LOGGING IN INDONESIA
Indonesia, with its rich tropical forests, faces serious threats from deforestation and illegal logging, impacting both the environment and society. This article analyzes the problems of deforestation and illegal logging in Indonesia through the lens of Islamic political economy. By examining the ecological and socio-economic impacts, as well as weaknesses in forest governance, this research offers solutions based on Islamic values. The concepts of ownership (milkiyyah) as a trust (amanah), the principle of public interest (maslaha), and the role of humans as vicegerents (khalifah) on earth serve as the ethical foundation. Empirical data reveal an alarming rate of deforestation, even within legal concession areas. Proposed solutions include fair law enforcement, community-based oversight (hisbah), Islamic environmental education, local economic empowerment, public policies based on maslaha, and the utilization of Islamic financial instruments such as green sukuk. This article concludes that the deforestation crisis is not merely a technical issue, but also an ethical and spiritual crisis demanding comprehensive transformation based on Islamic teachings to achieve sustainable forest management.
IMPLEMENTATION OF ILLEGAL PARKING HANDLING POLICIES IN JAYAPURA CITY
This study aims to analyze the implementation of illegal parking management policies in Jayapura City and its impact on Regional Original Revenue (PAD). The main problem lies in the increasing number of vehicles that are not balanced with the availability of parking facilities, thus triggering illegal parking practices and regional levy leakage. This study uses a descriptive qualitative approach with data collection techniques through interviews, observations, and documentation. The analysis was conducted using the perspective of George C. Edward III's policy implementation theory and Michael Lipsky's street-level bureaucracy concept. The results of the study show that policy implementation has not been optimal. From Edward III's perspective, weaknesses can be seen in ineffective communication aspects, limited resources, weak implementation dispositions, and bureaucratic structures that are not synergistic. Meanwhile, Lipsky's perspective shows that the high use of discretion by field officials is a mechanism for adapting to limitations, but it also causes inconsistencies, legal uncertainties, and potential injustices. In addition, the practice of prioritization, simplification of tasks, and a compromising approach in interactions with the community widens the gap between formal policies and practices in the field. Therefore, it is necessary to strengthen institutional capacity, improve coordination between agencies, and prepare clear operational guidelines to balance flexibility and standardization. Thus, policy implementation is expected to be more effective, accountable, and able to increase contributions to PAD.
DISCRETE CALCULUS ANALYSIS OF POVERTY DYNAMICS IN JAYAPURA REGENCY, 2017–2024, BASED ON SDG GOAL 1
Poverty in Jayapura Regency, one of the buffer areas of Papua Province’s capital region, is a key challenge in achieving the Sustainable Development Goals (SDGs) Goal 1: No Poverty. This study aims to analyze the rate of change and dynamics of poverty in Jayapura Regency for the period 2017-2024 and project it to 2030 using a discrete calculus or finite-difference approach. The research method is quantitative descriptive with secondary data on the percentage of the poor population from the Central Statistics Agency (BPS). The analysis was conducted by calculating the first derivative (rate of change) and the second derivative (acceleration/deceleration) discretely. The results show that the poverty rate declined from from 13.01% (2017) to 11.60% (2024). However, derivative analysis reveals a significant deceleration phase in the 2022-2024 period, culminating in a a reversal to a positive rate of change (+0.15 percentage points) in 2024. This critical finding suggests that the post-pandemic momentum for poverty reduction has weakened and is beginning to reverse. Simple linear projections up to 2030 indicate that the SDG target for eliminating extreme poverty is at risk of being missed without significant policy acceleration. The differential calculus approach has proven effective as an early detection tool for detecting changes in momentum that are not always visible from static annual data.
THE EFFECT OF SERVICE QUALITY INTEGRATION AND TIMELINESS ON CUSTOMER SATISFACTION AT DAMAR KEBAYA TAILORS IN PERUMNAS WAY KANDIS BANDAR LAMPUNG
This study analyzes how service quality and order processing speed impact customer satisfaction at Damar Kebaya Tailor. A quantitative research approach was employed, with data collection conducted through structured questionnaires distributed to the company's customers. The collected data were then analyzed using multiple linear regression, encompassing both partial hypothesis testing (t-tests) and simultaneous testing (F-tests) using SPSS. The results of the single tests demonstrated that each variable service quality and order processing speed had an independent and statistically significant positive effect on customer satisfaction. Furthermore, the simultaneous test revealed that both variables, when analyzed together, had a significant combined influence on customer satisfaction. These findings indicate that improving service quality and ensuring timely order delivery constitute viable strategies for enhancing overall customer satisfaction at Damar Kebaya Tailor.
THE ROLE OF SENGON FORESTS IN CLIMATE-BASED AGROFESTRY IN BLITAR
The condition of the land, as the main capital for farmers in their efforts to produce food, is greatly influenced by climate factors, namely rainfall, temperature, and humidity, which can be beneficial or detrimental. The purpose of this study was to determine the daily pattern of soil temperature and humidity at different depths under sengon-peanut stands. The importance of soil temperature and humidity data is that they can be used as input for agroforestry management. The study used a survey method, a specific location, and a specific time. This study was conducted in the KPH Blitar Forest, East Java. The study was conducted for three (3) months, starting from November 2022 to January 2023. The average soil humidity was 78.39% at a depth of 10 cm, 78.76% at a depth of 15 cm, 78.77% at a depth of 20 cm, and 79.28% at a depth of 25 cm. The average soil temperature at 25 cm is 28.89°C, at 10 cm it is 29.04°C, at 20 cm it is 28.94°C, and at 15 cm it is 29.01°C. Conversely, the deeper the soil, the higher the soil moisture tends to be.
REGIONAL ECONOMIC POTENTIAL IN INCREASING LOCAL OWN-SOURCE REVENUE OF THE PROPOSED MALAMOI REGENCY EXPANSION FROM SORONG REGENCY
This study aims to analyze the regional economic potential in increasing Local Own-Source Revenue (PAD) in the proposed expansion of Malamoi Regency from Sorong Regency. A mixed-methods descriptive approach was employed, incorporating qualitative descriptive analysis, Location Quotient (LQ), and sectoral contribution analysis. The findings reveal that the Malamoi region has six main economic potentials: agriculture, livestock, forestry, fisheries and marine, mining, and tourism. Based on LQ analysis, the broad agricultural sector is a base sector (LQ = 1.42 > 1) with potential as the primary economic driver, while the mining and tourism sectors are classified as non-base sectors (LQ < 1). In terms of contribution, the mining sector contributes the most (15.68%), the broad agricultural sector contributes moderately (9.57%), and tourism contributes minimally (0.33%). The study concludes that the economic potential of Malamoi can support PAD growth and strengthen regional fiscal independence when managed optimally with adequate infrastructure support.
ANALYSIS OF ENVIRONMENT-BASED WASTE MANAGEMENT POLICY (CASE STUDY: KALIBOBO URBAN VILLAGE, NABIRE DISTRICT, NABIRE REGENCY)
Waste management remains a critical challenge in developing regions of Eastern Indonesia, particularly in Kalibobo Urban Village, Nabire District, Central Papua Province. This study analyzes the availability of waste management facilities and the implementation of environment-based waste management policy in Kalibobo. A qualitative descriptive approach was employed through field observations, interviews, and secondary data from BPS and the Environmental Agency (DLH) of Nabire Regency. Findings reveal that Kalibobo serves a population of 15,185 residents (3,796 households) with only one waste container far below the SNI 3242:2008 standard requiring 8–19 units. Service coverage is estimated at less than 20% of the village area. The 3R (Reduce, Reuse, Recycle) implementation rate is critically low at approximately 6%, and no TPS3R or waste bank exists. A significant policy-implementation gap is identified between national targets (30% waste reduction, 70% waste handling by 2025) and on-the-ground realities. The study recommends urgent infrastructure expansion, institutionalization of community-based 3R programs, and acceleration of the 2025–2026 DLH Roadmap to achieve sustainable and environment-based waste management.
PERFORMANCE ANALYSIS OF THE PROTOCOL AND LEADERSHIP COMMUNICATIONS DIVISION IN SUPPORTING LEADERSHIP ACTIVITIES IN METRO CITY
The research method used is descriptive qualitative research. This method is used to describe the performance analysis of the Protocol and Communications Section of the Leadership in Supporting Leadership Activities in Metro City. All data was obtained directly from informants in the field using interviews and document studies. The results of the study indicate that employee performance has generally been quite good, but not yet fully optimal. (a) The quantity of work, the high task load, has not been fully balanced by the availability of adequate resources. (b) The quality of work indicates the need to improve the consistency of task implementation. (c) Timeliness remains an obstacle influenced by changes in the leadership agenda. (d) Initiative and responsibility: some employees have not yet fully demonstrated a proactive attitude. (e) Leadership cooperation has not been optimal due to ineffective coordination and communication. (f) Work attitudes and behaviors: Strengthening employee discipline, work ethics, and professionalism is still needed to support the smooth running of leadership activities.
ANALYSIS OF THE IMPLEMENTATION OF APPROPRIATE TECHNOLOGY TO SUPPORT COMMUNITY BUSINESS PRODUCTIVITY IN SIMPANG AGUNG VILLAGE, SEPUTIH AGUNG DISTRICT, CENTRAL LAMPUNG REGENCY
The research method used is descriptive qualitative research. This method is used to describe the analysis of the application of appropriate technology to support community business productivity in Seputih Agung Village, Seputih Agung District, Central Lampung Regency. All data were obtained directly from informants in the field using interviews and document studies. The research results show that (1) the implementation of Appropriate Technology in Simpang Agung Village, Seputih Agung District, Central Lampung Regency, according to the dimensions of (a) Compatibility, (b) Ease of Use (Simplicity/Complexity), (c) Efficiency and Productivity, (d) Affordability/ Accessibility, (e) Sustainability, and (f) Empowerment, has generally made a positive contribution to supporting community business productivity. The use of TTG can help business actors improve work efficiency, accelerate production processes, and improve product yields and quality compared to traditional methods. Furthermore, appropriate technology also plays a role in encouraging business independence, improving community skills, and opening up opportunities for increasing income based on local potential. (2) Aspects inhibiting the effectiveness of appropriate technology implementation have not been fully optimized because several obstacles still affect the sustainability and expansion of its use. These obstacles relate to the suitability of the technology to local needs, limited technical capabilities of users, affordability, and minimal ongoing mentoring.
THE ROLE OF TRAINING IN IMPROVING THE CAPACITY OF VILLAGE GOVERNMENT APPARATUS (A Study at the Village Government Training Center Office in Lampung, Ministry of Home Affairs)
This study examines the role of training in improving the capacity of village government apparatus at the Village Government Training Center Office in Lampung, Ministry of Home Affairs. The study uses a descriptive qualitative approach by emphasizing interviews, document review, and interpretive analysis of training implementation. The revised article strengthens the original manuscript by integrating role theory, adult learning theory, human resource development, capacity development, public service ethics, and village governance perspectives. The findings indicate that training contributes to four core dimensions of apparatus capacity: regulatory and policy knowledge, technical-administrative skills, attitude and behavior, and leadership-managerial capability. However, the effectiveness of training is constrained by several implementation gaps, including limited needs-based curriculum design, insufficient practice-oriented learning, weak post-training mentoring, inadequate supporting facilities, and uneven participant engagement. The study argues that training should not be treated as a routine administrative program, but as a strategic capacity-development system supported by diagnosis, experiential learning, coaching, and performance-based evaluation. Strengthening these elements can improve professionalism, integrity, accountability, and the quality of village public services.